Shipping and handling

 

Handling 

While we strive to ship orders within the next business day, please allow up to 3 business days for standard orders to be dispatched from our Auckland or Melbourne warehouse.

Online Marketplace

Up to 7 Business days handling time

Within New Zealand

• From $9.99 via Express Shipping (NZ Post)
ETA 1-3 Working days

AU Stock

• From $25 via Standard Auspost

• From $30 via Express Auspost

 

To Australia

Christmas Cutoff

All orders from our New Zealand Facilities shipping cutoff is 19 December 

Damage, loss or theft

Prior is not liable for any loss, damage, or theft of parcels once they have been dispatched, unless parcel cover has been purchased at checkout. Parcel cover does not cover theft after delivery has been confirmed. Customers who opt for parcel cover will be eligible for compensation for 21 days from the day of purchase, in accordance with the cover's terms and conditions. By completing a purchase without selecting parcel cover, you accept full responsibility for the delivery of your order.